1. Open the link your ASM sent you, and tap Add to Home Screen.
2. Log in with your user ID and PIN. Never share your PIN.
3. Allow location when the phone asks. The app records where you booked the order.
4. Pick your city and area, then choose the shop from the list.
5. Book the order and save. You do not need to email anything.

1. Choose city, then area, then the shop.
2. Enter the quantity against each product the shopkeeper orders.
3. Check the rate. You can change it if the agreed rate is different.
4. Tap Save. The order goes to the office immediately.

Still save the visit. Choose a reason — shop closed, no need today, stock still with him, payment issue, or another reason.

If the shop is not in the list, tap Add new shop. Enter the name, area, city and shop type.

On the shop screen, open Sales return. Enter the product, quantity, and reason — damaged, expired, wrong delivery, not selling, or replacement.

A visit with only a return is a valid visit.

Android

1. Tap the small icon to the left of the web address at the top (a padlock, or two small sliders).
2. Tap Permissions → Location → Allow.
3. Still not working? Phone Settings → Apps → Chrome → Permissions → Location → Allow, and turn on precise location.

iPhone

1. Tap aA at the top of the screen.
2. Tap Website Settings → Location → Allow.

The app shows how far you are. It does not stop you saving — type the reason and continue.

Common reasons: the shop's location was saved wrong, you are standing outside the market, or the shopkeeper called you from another place.

1. Check the city and area at the top are correct.
2. Type only part of the name — one distinctive word works best.
3. Some shops are saved under the owner's name.
4. Still not there? Add it as a new shop.

The app allows one shop at a time, so orders do not get mixed up. Finish or cancel the open visit, then start the next shop.

Write the order and tap Save. If it cannot go through, it stays on your phone and is sent automatically when the signal returns.

1. Close it fully and open it again.
2. Check your signal.
3. If it happens every day, tell your ASM which screen is slow.

Ask your ASM. A new PIN is sent to you only — never in a group.